{"id":1556,"date":"2025-10-27T11:12:05","date_gmt":"2025-10-27T10:12:05","guid":{"rendered":"https:\/\/thebrowdoctor.be\/faq\/"},"modified":"2026-05-20T10:15:44","modified_gmt":"2026-05-20T09:15:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/thebrowdoctor.be\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section class=\"we-faq_header\" >\n\t<div class=\"container\">\n\t\t<div class=\"content-container\" data-aos=\"fade-right\">\n\t\t\t<div class=\"title-container\" data-aos=\"fade-up\">\n\t\t\t\t<h1>FAQ<\/h1>\n\t\t\t<\/div>\n\t\t\t<div class=\"faq-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-item\" data-aos=\"fade-up\" data-aos-delay=\"100\">\n\t\t\t\t\t\t\t<div class=\"question\">\n\t\t\t\t\t\t\t\t<p class=\"question-text\">What means of payment are accepted?<\/p>\n\t\t\t\t\t\t\t\t<div class=\"plus-container\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"answer\" style=\"display: none;\">\n\t\t\t\t\t\t\t\t<div class=\"item active\">\n<div class=\"content\">\n<p>In our salon you can pay by <strong data-start=\"79\" data-end=\"93\">Bancontact<\/strong>, <strong data-start=\"109\" data-end=\"123\">credit card<\/strong> and <strong data-start=\"127\" data-end=\"140\">Apple Pay<\/strong>.<\/p>\n<p>In addition, <strong data-start=\"165\" data-end=\"176\">cash<\/strong> payments are also available.<br data-start=\"192\" data-end=\"195\"\/>Online advances are processed securely through our booking system.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-item\" data-aos=\"fade-up\" data-aos-delay=\"200\">\n\t\t\t\t\t\t\t<div class=\"question\">\n\t\t\t\t\t\t\t\t<p class=\"question-text\">Public transportation or car?<\/p>\n\t\t\t\t\t\t\t\t<div class=\"plus-container\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"answer\" style=\"display: none;\">\n\t\t\t\t\t\t\t\t<p data-start=\"33\" data-end=\"130\">Our salon is located within <strong data-start=\"59\" data-end=\"129\">walking distance of the <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Museum of Fine Arts Antwerp<\/span><\/span> (Zuid)<\/strong>.<\/p>\n<p data-start=\"132\" data-end=\"154\"><strong data-start=\"132\" data-end=\"152\">Public transportation<\/strong><\/p>\n<ul data-start=\"155\" data-end=\"300\">\n<li data-start=\"155\" data-end=\"197\">\n<p data-start=\"157\" data-end=\"197\"><strong data-start=\"157\" data-end=\"176\">Streetcar 4 &#038; Tram 7<\/strong> &#8211; <strong data-start=\"185\" data-end=\"195\">Museum<\/strong> stop<\/p>\n<\/li>\n<li data-start=\"198\" data-end=\"300\">\n<p data-start=\"200\" data-end=\"300\"><strong data-start=\"200\" data-end=\"210\">Bus 17<\/strong> &#8211; stop <strong data-start=\"219\" data-end=\"229\">Museum<\/strong><br data-start=\"229\" data-end=\"232\"\/>From these stops it is <strong data-start=\"257\" data-end=\"281\">\u00b1 2 minutes walk<\/strong> to the salon.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"302\" data-end=\"330\"><strong data-start=\"302\" data-end=\"328\">By car &#8211; parking<\/strong><\/p>\n<ul>\n<li data-start=\"331\" data-end=\"441\">\n<p data-start=\"333\" data-end=\"441\"><strong data-start=\"333\" data-end=\"355\">Street parking<\/strong> via <strong data-start=\"360\" data-end=\"377\">SMS to 4411<\/strong> or via your parking app with code <strong data-start=\"408\" data-end=\"417\">AN101<\/strong> and your <strong data-start=\"424\" data-end=\"439\">license plate<\/strong><\/p>\n<\/li>\n<li data-start=\"442\" data-end=\"536\">\n<p data-start=\"444\" data-end=\"536\"><strong data-start=\"444\" data-end=\"485\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Q-Park Kooldok<\/span><\/span><\/strong> &#8211; Take the <strong data-start=\"496\" data-end=\"514\">Museum exit<\/strong> (short walk)<\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-item\" data-aos=\"fade-up\" data-aos-delay=\"300\">\n\t\t\t\t\t\t\t<div class=\"question\">\n\t\t\t\t\t\t\t\t<p class=\"question-text\">What if I am sick the day of my appointment?  <\/p>\n\t\t\t\t\t\t\t\t<div class=\"plus-container\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"answer\" style=\"display: none;\">\n\t\t\t\t\t\t\t\t<p data-start=\"310\" data-end=\"427\">If you choose to <strong data-start=\"336\" data-end=\"370\">come to your appointment<\/strong>, this is possible <strong data-start=\"388\" data-end=\"426\">provided that you wear a mouth mask<\/strong>.<\/p>\n<p data-start=\"429\" data-end=\"685\">Due to our <strong data-start=\"438\" data-end=\"475\">new booking system as of 2026<\/strong>, <strong data-start=\"481\" data-end=\"533\">deposits<\/strong> are <strong data-start=\"481\" data-end=\"533\">not moveable or transferable<\/strong>.In case of cancellation on the day due to illness, the deposit is <strong data-start=\"590\" data-end=\"621\">not refundable<\/strong> and cannot be <strong data-start=\"633\" data-end=\"659\">carried over<\/strong> to a new appointment.<\/p>\n<p data-start=\"687\" data-end=\"808\">This arrangement is similar to how medical practices work, where time is reserved exclusively for you.<\/p>\n<p data-start=\"810\" data-end=\"848\">Thank you for your understanding and respect. Good luck! <\/p>\n<p data-start=\"541\" data-end=\"740\">\n<p data-start=\"247\" data-end=\"375\">\n<p data-start=\"377\" data-end=\"539\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-item\" data-aos=\"fade-up\" data-aos-delay=\"400\">\n\t\t\t\t\t\t\t<div class=\"question\">\n\t\t\t\t\t\t\t\t<p class=\"question-text\">Why am I unable to schedule an appointment?  <\/p>\n\t\t\t\t\t\t\t\t<div class=\"plus-container\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"answer\" style=\"display: none;\">\n\t\t\t\t\t\t\t\t<p data-start=\"119\" data-end=\"243\">Is there no suitable time slot available at the time you want to book? Then you can be <strong data-start=\"207\" data-end=\"242\">placed on the waiting list<\/strong>. <\/p>\n<p data-start=\"245\" data-end=\"463\">As soon as a place becomes available that matches your preference, <strong data-start=\"306\" data-end=\"337\">we will contact you<\/strong>. Registration on the waiting list does not guarantee an appointment, but it does increase your chance of being scheduled sooner. <\/p>\n<p data-start=\"465\" data-end=\"524\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-item\" data-aos=\"fade-up\" data-aos-delay=\"500\">\n\t\t\t\t\t\t\t<div class=\"question\">\n\t\t\t\t\t\t\t\t<p class=\"question-text\">How can I manage my appointment?  <\/p>\n\t\t\t\t\t\t\t\t<div class=\"plus-container\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"answer\" style=\"display: none;\">\n\t\t\t\t\t\t\t\t<div class=\"relative basis-auto flex-col -mb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\">\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"397ae755-62f6-4eb3-be6a-29adfef06006\" data-testid=\"conversation-turn-32\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"4a4d46f1-5aae-4a0c-9e1b-32b32319b96c\" data-message-model-slug=\"gpt-5-2\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"159\" data-end=\"340\">Do you already have an appointment and wish to <strong data-start=\"204\" data-end=\"219\">reschedule<\/strong> or <strong data-start=\"223\" data-end=\"266\">change it to another treatment<\/strong>?<br data-start=\"267\" data-end=\"270\"\/>Then you can manage your appointment using the <strong data-start=\"308\" data-end=\"339\">link in your confirmation email<\/strong>.<\/p>\n<p data-start=\"342\" data-end=\"521\">If you want to <strong data-start=\"361\" data-end=\"374\">cancel<\/strong> your appointment, you can also use the link in the confirmation email. Afterwards you can, if desired, schedule a <strong data-start=\"468\" data-end=\"510\">new time or another treatment<\/strong>. <\/p>\n<p data-start=\"523\" data-end=\"765\">We ask that cancellations be communicated by e-mail or telephone <strong data-start=\"551\" data-end=\"590\">at least 24 hours before the appointment<\/strong>.<br data-start=\"631\" data-end=\"634\"\/>In case of late cancellation or failure to keep the appointment, we are obliged to charge <strong data-start=\"717\" data-end=\"749\">50% of the treatment price<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<div id=\"thread-bottom-container\" class=\"sticky bottom-0 group\/thread-bottom-container relative isolate z-10 w-full basis-auto has-data-has-thread-error:pt-2 has-data-has-thread-error:[box-shadow:var(--sharp-edge-bottom-shadow)] md:border-transparent md:pt-0 dark:border-white\/20 md:dark:border-transparent print:hidden content-fade single-line flex flex-col\">\n<div id=\"thread-bottom\">\n<div class=\"text-base mx-auto [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 mb-4\">\n<div class=\"pointer-events-auto relative z-1 flex h-(--composer-container-height,100%) max-w-full flex-(--composer-container-flex,1) flex-col\">\n<form class=\"group\/composer w-full\" data-type=\"unified-composer\">\n<div class=\"\">\n<div class=\"bg-token-bg-primary corner-superellipse\/1.1 cursor-text overflow-clip bg-clip-padding p-2.5 contain-inline-size dark:bg-[#303030] grid grid-cols-[auto_1fr_auto] [grid-template-areas:'header_header_header'_'leading_primary_trailing'_'._footer_.'] group-data-expanded\/composer:[grid-template-areas:'header_header_header'_'primary_primary_primary'_'leading_footer_trailing'] shadow-short\">\n<div class=\"flex items-center gap-2 [grid-area:trailing]\">\n<div class=\"ms-auto flex items-center gap-1.5\">\n<div>\n<div>\n<div class=\"relative\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"faq-item\" data-aos=\"fade-up\" data-aos-delay=\"600\">\n\t\t\t\t\t\t\t<div class=\"question\">\n\t\t\t\t\t\t\t\t<p class=\"question-text\">What is the aftercare at Permantent Make &#8211; Up?<\/p>\n\t\t\t\t\t\t\t\t<div class=\"plus-container\">\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t\t<span><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"answer\" style=\"display: none;\">\n\t\t\t\t\t\t\t\t<ul>\n<li data-start=\"161\" data-end=\"225\">\n<p data-start=\"163\" data-end=\"225\"><strong data-start=\"163\" data-end=\"195\">Keep the area clean and dry<\/strong> for the first 24 hours.<\/p>\n<\/li>\n<li data-start=\"226\" data-end=\"311\">\n<p data-start=\"228\" data-end=\"311\"><strong data-start=\"228\" data-end=\"278\">Touch the treated area as little as possible<\/strong> and avoid scratching or rubbing.<\/p>\n<\/li>\n<li data-start=\"312\" data-end=\"393\">\n<p data-start=\"314\" data-end=\"393\">Apply only our <strong data-start=\"329\" data-end=\"366\">recommended aftercare cream<\/strong>, according to instructions.<\/p>\n<\/li>\n<li data-start=\"394\" data-end=\"489\">\n<p data-start=\"396\" data-end=\"489\"><strong data-start=\"396\" data-end=\"459\">Avoid water, sauna, steam room, tanning beds and intense exercise<\/strong> for at least 5 days.<\/p>\n<\/li>\n<li data-start=\"490\" data-end=\"570\">\n<p data-start=\"492\" data-end=\"570\"><strong data-start=\"492\" data-end=\"508\">No makeup<\/strong> on or around the treated area until it is completely healed.<\/p>\n<\/li>\n<li data-start=\"571\" data-end=\"671\">\n<p data-start=\"573\" data-end=\"671\"><strong data-start=\"104\" data-end=\"139\">Avoid sun and UV exposure<\/strong> until the skin has fully recovered. Preferably wear <strong data-start=\"197\" data-end=\"216\">large sunglasses<\/strong>, a <strong data-start=\"222\" data-end=\"230\">hat<\/strong> and seek <strong data-start=\"258\" data-end=\"269\" data-is-only-node=\"\">shade<\/strong> as much as possible. After healing, always use an <strong data-start=\"297\" data-end=\"304\">SPF<\/strong> to protect the result.  <\/p>\n<\/li>\n<li data-start=\"672\" data-end=\"827\">\n<p data-start=\"674\" data-end=\"827\">The color is <strong data-start=\"699\" data-end=\"711\">more intense<\/strong> at first and will <strong data-start=\"735\" data-end=\"749\">soften<\/strong> after 5 days. Scabs or flakes are normal and should <strong data-start=\"798\" data-end=\"817\">not be removed<\/strong>. <\/p>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"image-container\" data-aos=\"fade-left\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/thebrowdoctor.be\/wp-content\/uploads\/2025\/10\/DSC04255-e1746440454636-1-e1761916969447.webp\" alt=\"\">\n\t\t\t\t\t\t<div class=\"banners-container horizontal-layout\">\n\t\t\t\t<div class=\"reviews\">\n\t\t\t\t\t<div class=\"reviews_inner\">\n\t\t\t\t\t\t190+ reviews: 5\/5\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"salonized-banner-container\">\n\t\t\t\t\t\t<div class=\"salonized-banner\">\n\t\t\t\t\t\t\t<div class=\"salonized-banner_inner\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/thebrowdoctor.be\/wp-content\/uploads\/2026\/06\/salonized-logo-cropped.png\" alt=\"\">\n\t\t\t\t\t\t\t\t<span>100+ reviews: 5\/5<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"extra-banner-container\">\n\t\t\t\t\t\t<div class=\"extra-banner\">\n\t\t\t\t\t\t\t<div class=\"extra-banner_inner\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/thebrowdoctor.be\/wp-content\/uploads\/2026\/01\/treatwell-small-logo.png\" alt=\"\">\n\t\t\t\t\t\t\t\t<span>Top Rated 2025: 5\/5<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"we_paginas\" >\n\t<div class=\"container with-background\">\n\t\t<div class=\"intro_wrap\" data-aos=\"fade-right\"><div class=\"intro\"><h2>Treatments<\/h2>\n<p>All treatments are performed strictly hygienically and carefully. Products used are cruelty-free, vegan and hypoallergenic. <\/p>\n<\/div><div class=\"buttons\"><a class=\"btn\" href=\"https:\/\/thebrowdoctor.be\/en\/permanent-make-up\/\" target=\"\">All treatments<\/a><\/div><\/div><div class=\"items\"><div class=\"item\" data-aos=\"fade-up\" data-aos-delay=\"100\"><a href=\"https:\/\/thebrowdoctor.be\/permanente-make-up\/\" class=\"full_link\"><\/a><div class=\"image\"><img decoding=\"async\" src=\"https:\/\/thebrowdoctor.be\/wp-content\/uploads\/2025\/10\/D3A0566.webp\" alt=\"FAQ\"><\/div><div class=\"content\"><div class=\"wrap_inner\"><h2>Permanent Make &#8211; Up<\/h2><\/div><\/div><\/div><div class=\"item\" data-aos=\"fade-up\" data-aos-delay=\"200\"><a href=\"https:\/\/thebrowdoctor.be\/brows\/\" class=\"full_link\"><\/a><div class=\"image\"><img decoding=\"async\" src=\"https:\/\/thebrowdoctor.be\/wp-content\/uploads\/2025\/10\/D3A0575.webp\" alt=\"FAQ\"><\/div><div class=\"content\"><div class=\"wrap_inner\"><h2>Brows<\/h2><\/div><\/div><\/div><div class=\"item\" data-aos=\"fade-up\" data-aos-delay=\"300\"><a href=\"https:\/\/thebrowdoctor.be\/meer-behandelingen\/\" class=\"full_link\"><\/a><div class=\"images\"><img decoding=\"async\" src=\"https:\/\/thebrowdoctor.be\/wp-content\/uploads\/2025\/10\/D3A0172.webp\" alt=\"FAQ\"><img decoding=\"async\" src=\"https:\/\/thebrowdoctor.be\/wp-content\/uploads\/2025\/10\/gelaatsverzorging.webp\" alt=\"FAQ\"><\/div><div class=\"content\"><div class=\"wrap_inner\"><h2>Meer behandelingen<\/h2><\/div><\/div><\/div><\/div>\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1556","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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